Privacy Policy

Last Updated: June 07, 2025

1. Introduction

EcoNest Cleaning Co. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cleaning services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the website includes:

2.1. Personal Data

When you schedule cleaning services or contact us, we collect personal information such as your name, email address, phone number, and postal address. This information is used to fulfill your request and provide you with a high-quality service experience.

2.2. Website Usage Data

We may also collect information about how you use our website, including your IP address, browser type, internet service provider, referring/exit pages, date/time stamps, clickstream data, and the pages you viewed before or after visiting our site.

3. Use of Your Information

We may use the information we collect about you for various purposes, including:

• Processing and fulfilling your cleaning service requests
• Communicating with you about appointments, services, and promotions
• Improving our website and services
• Responding to your inquiries and providing customer support
• Protecting our rights and investigating potential violations of our terms

4. Cookies

We use cookies to collect information about your browsing preferences and to make our website function effectively. For more information about how we use cookies, please see our Cookie Policy.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and marketing assistance. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Your Rights

You have the right to access, update, or delete the information we have on you. Whenever made possible, you can:

• Access, update, or request deletion of your personal information
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request a copy of the personal data we have about you

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

EcoNest Cleaning Co.
Level 40, Menara Citibank, 165 Jalan Ampang
Kuala Lumpur, 50450 Wilayah Persekutuan, Malaysia
Email: [email protected]
Phone: +60 3-2167 8675